PRICING
Pay for outcomes,
not infrastructure.
OpenPhn is the intelligence layer. You bring a telephony provider (Twilio, Vonage, Telnyx) and pay them for minutes — we charge for the agent brain that actually runs the call.
Starter
$0/mo
+ Pay-as-you-go from $0.08/min voice + $0.02/min extraction
- ◆Hosted engine + dashboard
- ◆Webhook delivery with HMAC signatures
- ◆10 concurrent calls
- ◆30-day recording retention (opt-in)
- ◆Community support
Pro
POPULAR$49/mo
+ $0.06/min voice + $0.02/min extraction
- ◆Everything in Starter
- ◆Webhook retries with jitter
- ◆3 team seats
- ◆SAML SSO (Okta, Azure AD, Google Workspace)
- ◆50 concurrent calls
- ◆90-day recording retention
- ◆Email support with 24h SLA
Scale
$199/mo
+ Volume pricing (from $0.04/min)
- ◆Everything in Pro
- ◆Unlimited team seats
- ◆SAML SSO (Okta, Azure AD, Google Workspace)
- ◆Custom concurrent-call ceiling
- ◆Configurable recording retention
- ◆SLA + priority Gemini quota
- ◆Dedicated account manager
- ◆On-prem / VPC deployment available
FEATURE COMPARISON
Line by line.
| FEATURE | STARTER | PRO | SCALE |
|---|---|---|---|
| CAPACITY | |||
| Per-minute voice | $0.08 | $0.06 | From $0.04 |
| Concurrent calls | 10 | 50 | Custom |
| Team seats | 1 | 3 | Unlimited |
| AGENT INTEGRATIONS | |||
| OpenClaw skill | ● | ● | ● |
| MCP (Model Context Protocol) | ● | ● | ● |
| Claude Agent SDK / OpenAI Agents | ● | ● | ● |
| Dynamic hero (framework-aware landing) | ● | ● | ● |
| CALL BUILDING | |||
| Reusable call templates | ● | ● | ● |
| Visual flow builder (frozen on publish) | ● | ● | ● |
| Keypad (DTMF) capture, masked by default | ● | ● | ● |
| DELIVERY | |||
| Webhook signatures (HMAC-SHA256) | ● | ● | ● |
| Retry backoff on 5xx | 5s / 30s / 120s | 5s / 30s / 120s / 600s | Configurable |
| Idempotency header | ● | ● | ● |
| DATA | |||
| Recording retention | 30 days | 90 days | Configurable |
| Transcript retention | 90 days | 90 days | Configurable |
| Training opt-out | Default | Default | Default |
| Export API | ○ | ● | ● |
| COMPLIANCE | |||
| TCPA call-hour enforcement | ● | ● | ● |
| Suppression-list scrubbing | ● | ● | ● |
| Calls under your carrier's STIR/SHAKEN attestation | ● | ● | ● |
| SOC 2 Type II report | Planned | Planned | Planned |
| SUPPORT | |||
| Support channel | Community | Email (24h) | Email + Slack (4h) |
| Dedicated account manager | ○ | ○ | ● |
| On-prem / VPC | ○ | ○ | ● |
PRICING — Q&A
How billing works.
Who pays for the phone line?
You do — directly to Twilio, Vonage, or Telnyx. We don't mark up carrier minutes. Typical Twilio voice is $0.013–$0.020/min.
What's the all-in cost per call?
A 2-minute call on Pro ≈ $0.04 carrier + $0.12 voice + $0.04 extraction = ~$0.20.
Can I change plans anytime?
Yes. Upgrades are prorated and take effect immediately. Downgrades apply at the next billing cycle.
Is there a commitment?
Monthly on Starter and Pro. Scale supports annual commits with additional volume discounts.
Do you offer a free trial on Pro?
Yes — 14 days, cancel anytime. Starter is pay-as-you-go and never requires a card.
Enterprise, on-prem, VPC?
Scale supports all three. Email founders@openphn.com.